Hosted VoIP pBX or phone system

If you have a Hosted VoIP PBX or Phone System, you can take your desktop phone home with you and make and receive calls from your home just as you would in the office.  Since the phone system is cloud based, it doesn't matter where the physical handset is located.  Plug it into your home network, and you are ready to work.  This also works great for multi location offices.

A soft phone is a software based telephone.  Our system comes with the software that you can install on your PC inside or outside of the office.  With this software you can make and receive phone calls, no need for a desktop handset, such as those pictured on this page.  The software on the computer is the same extension as the corded desktop phone on your desk.  This software has an abundance of features that you can also take advantage of inside or outside of the office.  You can IM or instant message with your colleagues.  You can video call colleagues or send invites to customers and schedule video calls.  Working outside of the office should not hinder your communications with your colleagues or customers.

The software or soft phone allows you to make video calls or schedule group video conferences.  A video call allows you to see body language and facial expression which is a great improvement over a call that only allows you to hear voice inflections.  Video calls also allow you to see physical objects that you may be discussing.  In addition, this software allows you to share documents, share screens, take notes on the call and have those notes distributed to all attendees when the video call is completed.

Yes, this solution also integrates with your cell phone.  You can install the app and have your cell phone ring over the VoIP application at the same time your desktop phone rings.  This is like having your own personal cell number and your office number on your cell phone.  Don't have good reception in your basement at home?  No worries, this application works over the WiFi connection or the 4G/5G cell connection.  When you use this app to call out, your office caller ID will show on the phone receiving your call.  Now people will not know if you are at home, at work, or maybe catching an afternoon ball game.  You can also transfer the caller back to the office or another extension.  You can also IM others in the office and see who is on the phone or available to take a call.

The software can also integrate with popular applications such as Outlook, Salesforce, Zendesk, and more.  This allows for better caller ID and one click dialing.  True convergence of technology should result in cost savings and increased productivity.